Vital information about rescue and evacuation situations in elevators

The elevator is a safe means of transportation that contributes to a higher standard of living for many people every day. However, sometimes situations arise where someone needs help. In such cases, it is vital to know that a rescue and evacuation situation should only be handled by authorized personnel who have undergone education and practical training.

When someone needs help in an elevator:

Contact the responsible elevator service company. Contact information is available in the stairwell and next to the elevator.
Stay in touch with the person in distress, tell them that help is on the way. Help calm the situation.
Do not begin evacuation from the elevator before authorized personnel are on site.
If someone has been seriously injured, trapped, suffering from other medical conditions, or in the event of a fire in the property, call 112 and wait for help.

In the info sheet you will find examples of serious safety risks when evacuating from an elevator.

Created 2024.03.20.

Security